Privacy policy

• Order details. Your name, phone number, email address and delivery address when you place an order. We need these to deliver your pieces and to contact you about your order.
• Newsletter. Your email address if you subscribe to hear about new drops. You can unsubscribe at any time using the link in every email.
• Website usage. Your shopping bag and wishlist are stored in your browser only. We do not use advertising trackers.

• To process and deliver your orders and to send order confirmations and delivery updates.
• To answer your questions on WhatsApp or email.
• To send you our newsletter, only if you have subscribed.
• To handle exchanges, refunds and warranty claims.

We never sell or rent your personal information. We share it only with our courier partners (to deliver your order) and payment providers (to process your payment), and only as much as they need.

Card and instalment payments are handled by our payment partners on their secure pages. Oribel never sees or stores your full card number.

You can ask us at any time to see, correct or delete the personal information we hold about you. Email [email protected] and we will respond within 7 working days. We keep order records for as long as required for accounting and warranty purposes.

We use essential browser storage to remember your bag, wishlist and whether you have seen our announcements. We do not use third-party advertising cookies.

We may update this policy from time to time. The date at the top shows when it was last changed. Continued use of the site after a change means you accept the updated policy.